We recognise that a dedicated service team is critical to the success of the client/broker partnership.

Each of our Account Managers is responsible for delivering full-cycle service for all aspects of the insurance relationship - broking, administration, accounts and claims.

Tight controls on costs within our business allow us to maintain this philosophy where others are forced to establish remote 'centres of excellence' or rely on out-sourced administrative or claims support.

Our service to you is determined by your needs but will always encompass:

  • Comprehensive analysis of your risk and insurance needs
  • Establishing an effective and economic insurance programme
  • Negotiation and placement of the programme at best terms with insurers
  • Regular business up-date meetings to ensure your satisfaction and to review business plans and claims
  • Annual pre-renewal review with you
  • Annual presentation of renewal terms to you in the form of a formal report
  • Analysis and verification of claims history - looking at future options
  • Risk Register - summaries of cover provided annually
  • Claims support and assistance with compilation, presentation and discussion with adjusters where necessary
  • Day to day support and advice
  • Policy documentation - checking and issue
  • Technical advice and recommendations

Our service plans are not fixed and we accommodate our clients' needs at all times.

contact us

Portmore Insurance Brokers Limited
Cutters Barn
Pauncefoot Hill
Romsey
Hampshire
SO51 6AA
 
Tel: 01794 515544
Fax: 01794 514726
 
enquiries@portmoreinsurance.co.uk