In an industry that has a reputation of outsourcing its claims handling to external providers, Portmore are proud to be different.
We have an experienced in house claims team that deal with all claims, from first advice through to settlement. This ensures that the service received by you is in line with the quality standard you will naturally come to expect from us.
It is extremely important to us that we provide a support structure for you in the event that you suffer a loss whether this be a friendly voice at the end of the phone or a site visit from one of our experienced team should a loss adjuster be appointed.
In addition to claims handling we also provide claims analysis as standard which helps identify trends and claims patterns allowing us to implement risk management strategies to reduce frequency. In the long term this helps manage premium spends.
To contact our claims department, please call us by telephone on 023 8066 3754 or email us on firstname.lastname@example.org